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Privacy Policy

1. GENERAL

Shinncare process your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation 2016/679 (hereinafter“GDPR”) and the Act of July 30, 2018, on the protection of natural persons with regard to the processing of personal data.

In this privacy statement (hereinafter“Privacy Statement”), we describe:

  • the purposes for which we process your personal data; and
  • with whom we share your personal data; and
  • How we protect your personal data.

Any data directly related to you or any information that allows you to be identified, such as your name, phone number, email address, location, etc., is considered personal data.

Please read this Privacy Statement carefully so that you are aware of how we process your personal data.

 

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

This Privacy Statement applies to the processing of your personal data by or on behalf of:

Labo DéESSE BV, with its registered office at Stationsstraat 18, 9120 Beveren, Belgium, and with company number 0755.856.068 (hereinafter“we”,“us”,“our”, “Shinncare”).

Shinncare responsible for processing your personal data and acts as the data controller.

 

3. PROCESSING OF YOUR PERSONAL DATA: WHAT PERSONAL DATA DO WE COLLECT, AND ON WHAT LEGAL BASIS IS IT PROCESSED?

Below is an overview of the personal data Shinncare by Shinncare . This overview explains the legal basis(es) and the purpose(s) for which your personal data is processed.

A. Relationship between Shinncare its customers

As part of your contractual relationship with Shinncare , the following personal data Shinncare be processed:

  • First and last name;
  • Email address;
  • Phone number;
  • Address (billing and/or shipping address);
  • IP address and MAC address;
  • Bank details;

We process this personal data in the context of our contractual relationship, which is necessary to carry out the following:

  • Placing and processing your order through our online store;
  • Provide information and assistance;
  • Management of the day-to-day affairs and activities necessary for the performance of the agreement;
  • Executing/entering into existing agreements (including, but not limited to, the processing of orders and deliveries);
  • Comply with administrative, accounting, technical, and legal obligations.

In addition, Shinncare part of its contractual relationship with you, Shinncare may process your personal data for additional purposes that are also necessary for Shinncare day-to-day operations.

Your personal data will Shinncare shared with suppliers, mail-order companies, specific service providers (e.g., internet service providers), commercial partners, accountants, lawyers, technical staff, tradespeople, etc., in connection with your contractual relationship with Shinncare , for the purpose of managing and providing services and/or products. They are all located within the European Economic Area (hereinafter“EEA”).

B. Shinncare Legal Obligations

As part of Shinncare operations, Shinncare may be legally required to process certain personal data. Below is a non-exhaustive list of some of the legal obligations that Shinncare :

  • The legal obligations regarding the prevention, monitoring, and combating of criminal conduct, crimes, fraud, and money laundering activities;

Your personal data may Shinncare shared with government agencies, regulatory authorities, and/or judicial investigative bodies in connection with a legal obligation on the part of Shinncare , whether or not at their express request.

C. Shinncare legitimate interest

In the course of Shinncare activities, Shinncare may have a legitimate interest in processing your personal data. In such cases, Shinncare interests will take Shinncare over your right to privacy. If this legal basis for processing is invoked, Shinncare will Shinncare you Shinncare the legitimate interest in advance and provide you with additional details regarding it.

D. Direct marketing by Shinncare

As part of our activities, Shinncare may process Shinncare personal data based on your freely given, specific, informed, and unambiguous consent, and this applies to:

  • enabling certain types of cookies on the Shinncare website Shinncare i.e., analytical and marketing cookies);
  • sending direct marketing communications via our newsletter (for which consent is required);

If Shinncare processes Shinncare personal data based on your consent, Shinncare will ask for your valid consent at the appropriate times and in a separate manner. If you no longer wish for your personal data to be processed based on your consent, you have the right to withdraw your consent at any time, free of charge and without giving any reason.

 

4. RETENTION PERIOD

We will retain your personal data for as long as required by applicable law or for the purposes for which it is processed.

In particular, Shinncare must comply with tax and legal retention Shinncare , including but not limited to:

  • the 10-year retention period under Shinncare contractual liability; and
  • the 7-year retention period for accounting records.

Once the time periods described above have expired, Shinncare will anonymize or delete Shinncare personal data.

 

5. DISCLOSURE OF PERSONAL DATA

The personal data we collect is processed solely internally and is not disclosed to third parties, except in connection with the processing activities described above (i.e., external service providers, accountants, lawyers, etc.). Shinncare always Shinncare your personal data in Belgium.

 

6. PROTECTION OF YOUR PERSONAL INFORMATION

We implement a number of technical and organizational security measures to protect your personal data against unauthorized or unauthorized access or use, as well as against accidental loss or damage to the integrity of your personal data.

These measures are designed with due consideration for their potential impact on your privacy and the associated costs, and in accordance with current industry standards.

 

7. YOUR RIGHTS

You may request information at any time regarding how Shinncare collects, stores, and processes your personal data. You have the right to access your personal data and the option to request corrections if your personal data is incorrect.

You also have the right to request that the processing of your personal data be restricted. In addition, you may withdraw your consent to the processing of your personal data, if you have given such consent.

You may also object to the use of your personal data for direct marketing purposes or to the sharing of your personal data with a third party for the same purposes. Under certain conditions, you may exercise your right to data portability. You will then receive the personal data you have provided to us in a commonly used, structured format and will have the option to transmit this personal data to a third party of your choice.

You may request that we delete your personal data, except in certain cases, such as when Shinncare is Shinncare by law to retain the personal data or to provide proof of a transaction.

The above rights may only be exercised in a reasonable manner and in accordance with the limitations imposed by applicable law.

If you do not agree with the way Shinncare processes Shinncare personal data, you may file a complaint with the Belgian Data Protection Authority (GBA):

            35 Drukpersstraat, 1000 Brussels                

            Tel: +32 (0)2 274 48 00

            Fax: +32 (0)2 274 48 35

            Email: contact@apd-gba.be

 

8. COOKIES

The Shinncare website Shinncare cookies, which are text files placed by the website in your browser or on your computer or internet-connected device when you visit us online. By using cookies, we can provide you with faster and more efficient access to our website. You can disable cookies in your browser settings. Our website will still be accessible after disabling cookies, but access to certain features may be restricted. The primary purpose of our cookies is to improve your user experience.

For more information about the different types of cookies, how to disable them, and what they are used for, please see our cookie policy.

 

9. CONTACT

Shinncare a data protection contact person who handles all your questions or requests related to this Privacy Statement or the processing of your personal data.

If you have any questions, requests, or complaints, or if you wish to exercise your rights as described in this Privacy Statement, please contact us by email at shinncare or by mail at Stationsstraat 18, 9120 Beveren, Belgium.

 

10. SOCIAL MEDIA

Shinncare social media to keep you informed about its products. You can Shinncare on Facebook and Instagram. When you use these social media platforms, the terms and conditions of the respective platform apply.

When you Shinncare a question via social media, we save that message and your username so that we can respond to your message. Shinncare also Shinncare the advertising features available on the respective social media platforms.

Shinncare you ads based on the (personal) data that the social media platform collects with your consent—for example, that you Shinncare and are interested in our products. This (personal) data is not managed by Shinncare by the relevant social media platform.

 

11. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy is updated regularly, and we will notify you of any changes in a timely manner.

The Privacy Policy was last updated on June 25, 2021.

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