Frequently asked questions

My vagina only requires cleansing with water. So why should I use Shinn's products?

That's right. Your vagina (the inner part of your sexual organ) doesn't need extra care. The vaginal microbiome is a fragile and balanced ecosystem of good bacteria with a certain acidity. This system has a self-cleaning effect and protects you from pathogenic organisms. Thus, your vagina does not need any extras. Consequently, Shinn's products are not intended for this part of your body.

Similarly, your vulva (the area between the venus mound, groin, and anus) doesn't require much more than water. Yet we occasionally face discomforts to this skin. Irritation from hair removal, dryness during menopause, wounds from sports... In these cases, Shinn's products offer help.

Also, you sometimes need safe products for intimate use during your pregnancy or after childbirth. For example, massage oil for the perineum in the run-up to childbirth, a rinse bottle to painlessly cleanse the vulva after childbirth, a concentrate or lotion to keep a cut or tear clean... Shinn's products can help you with this too.

Still, it is vital to keep safety in mind even with these applications. A small amount of a product may still end up in the vagina. This is why Shinn's products were subjected to extensive lab, gynecological and dermatological tests. These showed that the formulas do not affect the specific acidity of the intimate region, respect the intimate microflora, and are very gentle on the skin.

Finally, Shinn also has whole-body products. For example, the Sensitive Skin Spray is a body oil that relieves complaints such as dry skin, eczema, rosacea, and stretch marks. The Intimate Oil Spray - Protect & Repair forms an extra barrier there where you need additional protection. Consider your nipples while running or thighs while cycling. So Shinn's range is not just limited to the intimate region.

Here, you can read more about your genitals and how best to care for them.

Are Shinn's products safe?

Our products were labeled "microbiome safe," "dermatologically tested" and "gynecologically tested. Comprehensive tests were conducted for these. For example, under the supervision of a dermatologist, it was determined that the formulations are not irritating to the skin, and under gynecological supervision, it was established that our products are safe for the vulva and have a positive effect on vulvar skin. In addition, laboratory tests showed that Shinn's range does not inhibit the growth of good vaginal bacteria. Finally, doctors, pharmacologists, and experts researched, designed, and produced all the products. In this way, we minimize the possibility of skin or other reactions. Unfortunately, a negative reaction cannot be 100% excluded. Click here for more information about our research.

When and how do I use Shinn's products?

Do you suffer from discomfort, for example, after shaving or during menopause, or are you looking for something more than just water for your intimate hygiene? This page lists our products for occasional care. Are you pregnant, or did you just give birth? Click here for our products for pregnancy care. Click on the product you are interested in to find all the information on how to use it.

May I use your products if I am pregnant or breastfeeding?

Yes, you may use our products during pregnancy or breastfeeding. Do you want to use our products on your nipples and are you breastfeeding? Then wash them well before feeding.

Are the perfumes safe?

Several of our products are available with perfume. A mild hypoallergenic perfume approved for intimate use has been chosen. If you have sensitive skin or use our products because of medical reasons? Then we recommend you choose the variants without perfume. Do you like a fragrance but doubt whether your skin tolerates it? Test the product first on a small piece of skin on the forearm. Is there no reaction after a few hours? Then the product is also safe for you to use.

Can I use Shinn products as a man?

Yes. Several Shinn products are aimed specifically at women, such as our Mom care range or our lotion with a supportive effect on the intimate microflora. However, men can also use other products for certain intimate or other discomforts. Think of redness after hair removal, wounds after sports, or medical conditions.

How long can Shinn's products be kept?

After opening, our products have a shelf life of 12 months. The Intimate Solution has a shorter shelf life of 6 months. The shelf life is at least 3 years as long as the packaging remains closed.

Can I buy Shinn's products at pharmacies?

Shinn's products are available at the pharmacies included in our list of retail outlets. Is your pharmacy not on the list? No problem. Your pharmacist can quickly obtain our products through wholesaler PharmaBelgium - Belmedis.

Is Shinn 100% natural, vegan and sustainable?

Shinn products are at least 99.5% natural. One ingredient was chosen for a synthetic alternative to reduce the risk of skin reactions. The raw materials Shinn works with carry the Cosmos, Natrue, Ecocert, and ISO labels. Our products are also suitable for vegans. The packaging of the products is recyclable and local suppliers are chosen as much as possible in developing the products. Production takes place in Belgium, and the packaging comes from our region.

How is Shinn different from other brands?

When we develop Shinn's products, we take a decidedly bottom-up approach. The products originated in a local gynecologist's practice. In addition, Shinn's products distinguish themselves in the following areas:

  • safe for the microflora;
  • extensively dermatologically and gynaecologically tested;
  • without harmful and irritant substances;
  • with natural ingredients;
  • suitable for vegans;
  • in user-friendly and recyclable packaging;
  • made in Belgium.

I would like additional information about Shinn's products.

Thanks for your interest. Please send an e-mail to We will contact you as soon as possible. We will be happy to introduce our range to you and your employees.

I am a professional retailer. Can I sell Shinn?

Thanks for your interest. Shinn is building a network of reliable partners and working with retailers from different sectors, such as beauty salons, concept stores, and healthcare stores... Please email, and we will contact you as soon as possible.

I am a pharmacist. Can I offer Shinn?

Shinn products are readily and quickly available from wholesaler PharmaBelgium - Belmedis. Would you like additional information, or would you like to give Shinn a place in your pharmacy? Then send an email to, and we will contact you as soon as possible.

I am a journalist and would like to get information about the products. Where can I contact you?

Thank you for your interest. Please send your question to We will get back to you as soon as possible.

Did not find what you were looking for?